Excellence center
Ensures the use of best practices in all areas of CRM operation, optimizing performance and providing continuous improvement in customer requirements. They oversee and support operations to ensure its operation and reducing maintenance costs of the platform.
  • Definition, creation and launch of the Centre.
  • Proyectos de gestión del cambio.
  • Tools, profiles, organization.
  • Planning, development, innovation.
  • Change management, support, deployment.
  • Methodology, quality, knowledge, training.

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